Shipping & Returns
All sales are final. It is a rare occasion to receive a damaged product. In any event you do experience a problem with a shipment, please contact us within 3 days of receiving your order date by emailing firstname.lastname@example.org. You must provide a detailed explanation and provide a picture of the damage. Once we have received your email we will determine the course of action. At our discretion we may offer a replacement, a discount, a refund or an account credit to be used for a later purchase. The customer is responsible for cost of any returns if deemed necessary. All returns must be approved before any further action will be taken. If you have any questions or concerns please contact us at email@example.com.
Orders are shipped within 7 days of the order date via USPS. Orders are shipped during normal business hours - 9AM - 5PM PST. Monday thru Friday.